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Incident history

September
Incident has been resolved and related to Cloudflare rate limiting.
Resolved

HSI has identified and resolved the root cause of the issue and all systems operating nominally. Additional details will be available in a PIR following a thorough investigation.

September 16 at 03:33 PM CDT

Resolved after 53m

Incident has been resolved
Resolved

HSI has identified and resolved the root cause of the issue and all systems operating nominally. Additional details will be available in a PIR following a thorough investigation.

September 2 at 06:20 PM CDT

Resolved after 2m

August

No incidents reported

July
Incident has been resolved
Resolved

HSI has confirmed the issues with the underlying Microsoft infrastructure are resolved and all systems operating nominally. Additional details will be available in a PIR following a thorough investigation.

July 23 at 10:12 AM CDT

Resolved after 3h 28m

HSI is performing emergency maintenance on the training database.
Scheduled for July 22 at 07:00 PM CDT - July 30 at 12:00 AM CDT
Scheduled

HSI has schedule maintenance for the noted period. During this time, some or all HSI platform functionality may be disrupted.

July 22 at 07:00 PM CDT
Incident has been resolved
Resolved

HSI has identified and resolved the root cause of the issue and all systems operating nominally. Additional details will be available in a PIR following a thorough investigation.

July 21 at 11:00 AM CDT

Resolved after 56m

RTK Link Incident has been resolved
Resolved

HSI has identified and resolved the root cause of the issue and all systems operating nominally. Additional details will be available in a PIR following a thorough investigation.

July 20 at 04:22 PM CDT

Resolved after 1h 4m

Incident has been resolved
Resolved

HSI has identified and resolved the root cause of the issue and all systems operating nominally. Additional details will be available in a PIR following a thorough investigation.

July 20 at 01:15 PM CDT

Resolved after 9h 34m

Incident has been resolved
Resolved

HSI has identified and resolved the root cause of the issue and all systems operating nominally. Additional details will be available in a PIR following a thorough investigation.

July 9 at 02:28 PM CDT

Resolved after 24m

Incident has been resolved
Resolved

HSI has identified and resolved the root cause of the issue and all systems operating nominally. Additional details will be available in a PIR following a thorough investigation.

July 9 at 08:26 AM CDT

Resolved after 2h 50m