HSI Platform Status

Updates

• Jul 20, 2026 10:49 PM CDT

  HSI has identified and resolved the root cause of the issue and all systems operating nominally. Additional details will be available in a PIR following a thorough investigation.

  Resolved
• Jul 20, 2026 10:06 PM CDT (43 minutes earlier)

  HSI technical teams have identified and mitigated the root cause of the issue and are running a sync process. Updates to follow once fully synchronized and resolved..

  Monitoring
• Jul 20, 2026 7:31 PM CDT (2 hours and 34 minutes earlier)

  HSI technical teams have identified the root cause of the issue and are working towards a resolution. Additional updates will be shared as they become available.

  Identified
• Jul 20, 2026 4:27 PM CDT (3 hours and 3 minutes earlier)

  HSI technical teams continue to investigate and narrow down the root cause impacting the legacy user sync. Updates will be posted upon findings.

  Identified
• Jul 20, 2026 1:50 PM CDT (2 hours and 36 minutes earlier)

  HSI is investigating an issue with the User Sync process, impacting legacy user sync processes. Additional updates will be provided as they arrive.

  Identified
• Jul 20, 2026 1:15 PM CDT (35 minutes earlier)

  HSI has detected an issue and is investigating a root cause and potential resolution. Further information will be provided as it becomes available.

  Investigating