HSI Platform Status

Updates

• Jul 23, 2026 1:40 PM CDT

  HSI has confirmed the issues with the underlying Microsoft infrastructure are resolved and all systems operating nominally. Additional details will be available in a PIR following a thorough investigation.

  Resolved
• Jul 23, 2026 1:34 PM CDT (5 minutes earlier)

  Microsoft has noted that they may have located the root cause and have implemented measures to address the issue. HSI is noticing network services returning and applications are beginning to report back, suggesting Microsoft has mitigated or resolved the issue.

  HSI will continue to monitor as services returning to normal and report a status change if progress changes.

  Monitoring
• Jul 23, 2026 1:12 PM CDT (22 minutes earlier)

  Per the latest update, Microsoft may have identified the likely cause of the issue and are actively deploying mitigation actions. We expect to see results, if effective, within the next 30 minutes of their activities. HSI will continue to monitor progress and report notable status updates.

  Identified
• Jul 23, 2026 11:54 AM CDT (1 hour and 17 minutes earlier)

  Microsoft has expanded the scope of the impact do additional services via a suspected network issue. HSI teams are working with Microsoft to mitigate the impact. Additional updates will be provided as developments occur.
  
  For tracking the Microsoft status directly, check https://azure.status.microsoft/en-us/status

  Identified
• Jul 23, 2026 11:14 AM CDT (40 minutes earlier)

  Microsoft continues its investigation of the outage impacting the WEST US region. HSI is monitoring and will provide updates when this has been mitigated.

  Identified
• Jul 23, 2026 10:12 AM CDT (1 hour and 2 minutes earlier)

  Microsoft has informed of an impact across the WEST US region which includes portions of the HSI Platform resulting in intermittent HTTP Errors. Performance will be degraded. HSI will provide updates when this has been mitigated.

  Identified